Tracey Hickman joined the Genesis Executive Team in 2012 as General Manager Generation. In 2019, she took on a new portfolio as Executive General Manager Retail Operations. Prior to her current role, Tracey led Genesis’ Generation, Wholesale and Fuels portfolio businesses as Executive General Manager. On 1 September, 2020, Tracey took up the role of Chief Customer Officer. Tracey is accountable for the Genesis Retail brand, LPG operations and a range of retail support functions for the whole business.
She brings over 25 years of energy sector experience to the Executive team, having begun her career with the Electricity Corporation of New Zealand, managing large scale environmental reconsenting projects.